The Managing Director of the Electricity Company of Ghana, Samuel Dubik Mahama, has said that he could not deny nor confirm that the prepaid vending system was hacked.
Mr Mahama said that the inability of some customers to load credit onto prepaid meters last week was an IT-related challenge that was being resolved.
Addressing a press conference today, he said the challenges would be solved by the close of the day.
“Yes we do know exactly what the problem is and clearly we’ve solved the problem. We can clearly say that over 95% of our customers are back. So we are still working on the challenges that we have and by close of the day, we will solve it”, the MD said in response to a question on what exactly the problem was.
Asked if it was a hack that caused the challenges, the ECG MD said, “to be very honest, I cannot confirm or deny. All I can is that it is left with the necessary investigations for us to do the right thing and to make sure that the right things are established, for the good people of Ghana.”
